6. What happens if I miss a payment or default?
We guide members to catch up on missed installments, ensuring smooth participation. Our aim is to help you stay on track rather than penalize unnecessarily.
7. What fees are involved?
All fees, contributions, and terms are fully transparent. There are no hidden charges. Only statutory or legally mandated service fees apply, if any.
8. Can I withdraw my contribution before the chit matures?
Partial withdrawal depends on the chit plan. Members are encouraged to consult SRG Chits management for options if early withdrawal is required.
9. How is the chit amount decided?
The chit amount is fixed at the start of the plan. Members contribute a pre-determined monthly installment, and the total pooled amount is distributed through auctions or at maturity.
10. How do I track my contributions and payouts?
Members receive regular statements and updates. You can also contact our office anytime for clarifications or records.

11. How are auctions conducted?
Auctions are transparent and fair, giving every member a chance to receive the chit fund amount as per the plan.
12. How frequently are auctions held?
Auctions are held monthly or according to your chit plan’s terms.
13. What happens when the chit fund matures?
Upon maturity, members receive either:
• The full chit fund amount if not won through auction, or
• Remaining contributions and benefits as per the plan.
14. Can a member nominate someone for the chit?
Yes. Members can nominate a family member or legal heir, ensuring the chit proceeds are safely passed on in case of unforeseen circumstances.

15. How is my money safe?
Your contributions are professionally managed, legally tracked, and fully protected. Being a registered chit fund company, all funds are transparent and audited.
16. What protections are in place for my money?
SRG Chits ensures:
• Transparent accounting of all funds
• Secure and audited transactions
• Timely payouts according to plan rules
• Strict compliance with chit fund regulations
17. Is there any risk in investing in chit funds?
While chit funds involve participation in pooled money, SRG Chits ensures full transparency, legal compliance, and professional management, minimizing risk and protecting member interests.
18. Are there any hidden charges or fees?
No. All charges are communicated upfront. SRG Chits operates with complete transparency.

19. Who can I contact for support or queries?
Our customer care team is available via phone, email, or in-person at our Thuraiyur office. We ensure quick and helpful responses to all queries.
20. Can businesses or self-employed individuals join?
Yes. SRG Chits offers flexible plans suitable for professionals, business owners, and self-employed individuals

21. Is there a mobile app for SRG Chits?
Yes! SRG Chits offers a user-friendly mobile app available on both Android and iOS.
Members can:
• Track contributions and payments
• View upcoming auctions
• Access chit fund statements
• Receive notifications and alerts in real-time
22. Can I get digital receipts for my payments?
Absolutely. Every contribution generates a digital receipt instantly, which can be downloaded or printed for your records via the app or website.
23. How do I join online or onboard digitally?
We provide e-onboarding facilities for a seamless experience:
• Submit your KYC documents online
• Fill in the registration form digitally
• Receive confirmation and membership details via email or app
You can join from anywhere without visiting the office.
24. Can I pay online through UPI/bank transfer? Are my digital transactions secure?
Yes. SRG Chits uses secure encryption(SSL certificates) and verified payment gateways to ensure your personal details and contributions remain completely safe.
25. Can I track my chit fund progress digitally?
Yes. The mobile app and web portal allow you to monitor your contributions, auction status, and payouts anytime, giving full transparency and control over your savings.